Privacy Policy

Privacy Policy

1. Introduction

Welcome to Jourdan Jade’s official store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

2.1. Personal Information

When you create an account, make a purchase, or contact us, we collect personal information including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information

2.2. Non-Personal Information

We also collect non-personal information automatically through cookies and other tracking technologies. This may include:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed
  • Referring URLs

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send promotional offers and updates (with your consent)

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers: Third-party vendors who help us process payments, ship products, and provide customer support.
  • Legal requirements: If required by law or to protect our rights, we may disclose your information.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our site, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Under California law, you have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt out of receiving marketing communications.

To exercise your rights, please contact us at jourdanjade@gmail.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes indicates your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

10. California Consumer Privacy Act (CCPA) Notice

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know: The categories and specific pieces of personal information we have collected about you.
  • Delete: Request that we delete your personal information.
  • Opt-Out: Opt out of the sale of your personal information.

For more information about your rights under the CCPA, please contact us at jourdanjade@gmail.com.